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FAQs

Here at Pet Playground, we take pride in our products. 

Return Policy: All sales are final! 

Pet Playground is not responsible if the customer breaks/damages their item.

If your item arrives damaged you have 24 hours to contact us from the time tracking shows it has been delivered.

Pet Playground is not responsible for lost/stolen packages. 

All orders are shipped within 10 days and typically take 10-15 business days to arrive. 

Pet Playground is not responisble for insufficient addresses submitted by the consumer.

IF YOU HAVE ANY QUESTIONS FOR US WE ARE ONLY AN EMAIL AWAY! ALL EMAILS WILL GET A RESPONSE WITHIN 24-48 HOURS.